Privacy Policy

Hayley Kooner Limited
Last Updated: January 2025

At Hayley Kooner Limited, your privacy is important to me. This Privacy Policy outlines how I collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Information I Collect
When you book an appointment, sign up for my services, or contact me, I may collect the following information:

• Name
• Contact details (phone number, email address)
• Date of birth (where relevant for treatments)
• Medical history and skin concerns (for treatment suitability)
• Payment information (processed securely by third-party providers)
• Preferences and feedback on services

2. How I Use Your Information
I use your information to:

• Provide and tailor my beauty and skincare treatments
• Manage bookings, appointments, and customer records
• Communicate with you regarding your appointments and offers
• Improve services based on your feedback
• Comply with legal and regulatory requirements

Your data will never be sold or shared with third parties for marketing purposes.

3. Data Protection & Security
I take appropriate technical and organisational measures to safeguard your personal information. This includes secure systems for storing client records and ensuring third-party payment processors comply with data protection laws.

4. Retention of Data
I will retain your personal data only for as long as necessary to provide services and comply with legal obligations. Typically, client records are kept for up to 7 years in line with industry regulations.

5. Your Rights
Under UK data protection laws, you have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications
• Request a copy of the personal data I hold about you
• Object to the processing of your data in certain circumstances

To exercise any of these rights, please contact me at hayleykooner@gmail.com

6. Cookies & Website Tracking
My website may use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

7. Third-Party Links
My website may contain links to third-party sites. I am not responsible for the privacy policies of these external sites.

8. Updates to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on my website.

For any questions about this policy or how your data is handled, please contact Hayley Southerton, Data Controller at Hayleykooner@gmail.com

Hayley Kooner Limited

Registered office address: 8 Jury Street, Warwick, England, CV34 4EW

hayleykooner@gmail.com
07739 420360

Thank you for trusting me with your skincare and well-being!